FAQs
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Where do you ship from?
We ship from Turkey to worldwide and from the UAE, the USA, the UK, and France to Lebanon only. Our service ensures fast, reliable, and secure shipping straight to your doorstep.
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Can I buy from any website?
Yes! You can shop from Turkey, UAE, USA, UK, France, and China. Just send us the product link or screenshot, and we’ll handle the rest.
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Can you help me place the order?
Absolutely! We offer personal shopping. You pay us, and we buy the item on your behalf.
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Can I track my shipment?
Yes, absolutely! Once your order is shipped, we’ll send you a tracking number so you can follow your package every step of the way through our Track Your Shipment page.
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How do I pay?
You can pay through cash, OMT, Whish Money, bank transfer, or USDT. We’ll confirm everything with you before payment.
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How long does shipping take?
Delivery time depends on the country of origin, the product, and the shipping method, but we always aim to get your order to you as quickly and smoothly as possible.
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Do I have to pay customs?
No surprises! All customs fees are included in the shipping price we give you — the total you see is the total you pay.
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Do you ship fragile or liquid items?
Yes, we do! Fragile and liquid items are handled with extra care and packaging to ensure they arrive safely. Just let us know the item type in advance so we can prepare accordingly.
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Are there any hidden fees?
No, there are no hidden fees. We believe in transparency about all costs, ensuring no surprises. You'll have a clear understanding of your charges before proceeding with your shipment. For any pricing inquiries, our team is available to provide clarification.
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Can I ship gifts to someone in Lebanon?
Absolutely! Just share the recipient’s name, number, and address—we’ll take care of the rest and make sure your gift is delivered with care.
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What is the process for getting a quote from Pick n Ship?
Click the "Contact Us" button on the Pick n Ship website. Enter your details, and our team will promptly provide you with the details needed.
Have any questions? Our helpful team is just a click away.
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Where can I contact you?
You can reach us anytime on WhatsApp, Instagram, or through the Contact Us page on our website. We’re always here to help!